When you sign up, you get access to an entire suite of tools, all built to help you create the best customer experience possible. Help Scout is a dedicated customer support platform built for growing teams to deliver top-notch customer service. Though there is a decent amount of crossover feature-wise, each of nine alternatives to HappyFox below do have their own distinguishing factors, making them better suited for certain use cases:īest HappyFox alternative for growing teams. If you’re a current HappyFox user looking to switch or you’re simply gathering options in your support software search, the nine HappyFox alternatives below are a great starting point. Though it means you can tailor fit the solution to your needs, it does make pricing a bit more confusing and less predictable, which can be problematic when trying to get approval or if you need to add a new team member. Instead of offering a prepackaged platform, you’re able to select the different tools you want, paying a monthly fee to access each. One of the most prominent examples of this is HappyFox. That idea has spawned support software companies that take an a la carte approach to their offerings. Just as each support team is unique, so are their wants and needs when it comes to the tools they use to offer support to customers. Finding the right tool is arguably the easier of the two, but it still comes with its challenges. If you’re missing either of those, the job becomes exponentially more difficult. Add the URL address copied in step 1 and click Save.Providing exceptional support comes down to two things: great people and the right tools. In your Integromat account, open any Watch module, establish a connection, click Save and copy the URL address to your clipboard. In our example, 9 profiles were returned:ġ. Matches of the search can be found in the module's Output under Bundle > Body > data. The following API call returns all the profiles from your HappyFox Chat account: You don't have to add authorization headers we already did that for you.Įnter the body content for your API call. ConnectionĮstablish a connection to your Happyfox Chat account.Įnter a path relative to For example: /v1/profilesįor the list of available endpoints, refer to the Happyfox Chat API Documentation.Įnter the desired request headers. Performs an arbitrary authorized API call. See the Setting Up HappyFox Chat Webhooks to add webhook in your HappyFox Chat account. Triggers when a visitor leaves a message when all agents are offline. Webhook NameĮstablish a connection to your Happyfox Chat. Triggers when a chat conversation ends or no agents pick up an incoming chat request. Happyfox Chat allows only one instant webhook at a time, to watch all types of events, set up a custom webhook module. In the API Token field, enter the token copied in step 3, and click Continue. In the Connection name field, enter a name for the connection.Ħ. Go to Integromat and open the Happyfox Chat module's Create a connection dialog.ĥ. Click the top menu drop-down >Apps > REST API > Manage.Ĥ. To connect your HappyFox Chat account to Integromat you need to API Key from your HappyFox Chat account and insert it in the Create a connection dialog in the Integromat module.Ģ. The module dialog fields that are displayed in bold (in the Integromat scenario, not in this documentation article) are mandatory! Connecting HappyFox Chat to Integromat
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